Wexxle Support & Platform FAQ
This page provides official information about the Wexxle platform, access methods, governance model, and data handling practices. It is intended for users, partners, and organizations evaluating or using Wexxle.
Wexxle is accessed through its web application and supported mobile platforms. The web app provides immediate browser-based access, while mobile access is made available through supported app platforms as features expand.
Wexxle is a location-based asset tagging platform that allows users and organizations to associate digital information with physical locations using map-based and augmented reality interfaces.
Wexxle is operated by Wexxle, LLC, with intellectual property owned by Lapidus Inc.
The Wexxle App is delivered through Wexxle.io as a Progressive Web App (PWA). It can be accessed on supported mobile, tablet, and desktop devices without requiring installation from an app store.
AR asset tagging refers to associating digital assets - such as records, media, or structured data - with physical locations that can be viewed through map or augmented reality interfaces.
AxTAGs are structured digital tags used within the Wexxle App to represent assets, information, or context associated with a specific location. AxTAGs may include metadata, media, visibility rules, and lifecycle settings.
Yes. Visibility settings allow users to manage whether tags are private, shared with specific groups, or publicly visible, depending on configuration and account permissions.
Location-based features are user-initiated and rely on device permissions. Location data is used only to support enabled features and is handled in accordance with the Privacy Policy.
Some features are available without an account, such as viewing public content. Creating an account unlocks additional capabilities. Access levels and available features vary based on account status and subscription tier.
Yes. Wexxle offers multiple access tiers, including Freemium, Subscriber, and Enterprise plans.
Freemium access is automatically provided when a user creates an account and does not require a payment method. Paid subscriptions unlock additional capabilities, persistence, and governance features. Full details are available on the Pricing page and within the app.
Wexxle implements reasonable administrative, technical, and organizational safeguards designed to protect user data. No system can be guaranteed to be completely secure.
Data handling and backup availability depend on account type and feature configuration. Details are described in the Terms of Service and related documentation.
The Privacy Policy is available in the footer of this website and explains how data is collected, used, and protected.
Yes. The platform supports individual, organizational, and enterprise use cases using the same underlying system, with additional controls available for larger teams.
Certain features allow account holders to manage access and visibility for associated users. These controls are designed to support responsible use but do not replace parental supervision.
The Terms of Service are available in the footer of this website.
Support resources are available through the Support or Help Center section of the website. For support inquiries, contact US at support@wexxle.com.
Wexxle LLC
5900 Balcones Drive, Ste 100, Austin, Texas 78731 United States
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